DB Services Cleans Up With dhc

Published 17th March 2010

dhc, provider of integrated software solutions, today announced that the cleaning company DB Services is now using its Access Dimensions Lite financial management and accounting software with Stock Order Processing. The implementation will improve functionality and ease of management for the organisation, whilst computerising the accounts system.

Based in London with a regional office in Fareham, Hampshire, DB Services is a family-owned company focused on providing its clients with a professional and personal service. It retains its core value of strong customer service through the leadership and direction established by its founding family members.

Having previously deployed a CleanLink solution to manage payroll and invoicing with Excel spreadsheets to monitor purchase invoices and cashbook movements, DB Services realised it faced various complexities when integrating the software into all aspects of the growing business. “We needed software with superior functionality, in order to link all of our departments together,” says DB Services Director, Roger Brice. “In particular, we wanted to computerise our accounts system and ease the management of the system as a whole.”

In searching for a suitable replacement, DB Services short-listed offerings from dhc and one other vendor. The assessments were based on three main factors: programme functionality, sales support and value for money. Additionally, it was essential that the business was provided with a bespoke solution for managing wages, as DB Services needed to be able to create standard time templates that could be amended on a monthly basis and could handle the multiple pay rates for employees.

Following a review, DB Services selected dhc to deliver Access Dimensions Lite (complete with Stock Order Processing and Repeat Billing), Payroll, Asset Manager and SDK Modifications, allowing the company to manage its timesheet entry and salary productions. The software has been distributed across a variety of departments including payroll, asset management, invoicing and accounts. On a day-to-day basis, DB Services use the customised software to compare, amend and process timesheets as well as creating proposed payment schedules.

With the new software in place, DB Services is benefiting from increased efficiency and system support. Says Brice, “The new software is much more user-friendly and seamlessly integrates across all our departments, ensuring much easier management of the entire system. This helps us to achieve a clear single view of all of our financial assets, and improves the efficiency of our debt collection process.”

“Working with an organisation with unique requirements such as DB Services gives us and our client the opportunity to explore the flexibility and scope of our products,” says dhc’s Director, Matt Garman. “We were able to use our knowledge and expertise to transform its IT strategy into a system that complements its current needs, but which will is also capable of providing the support its needs as the business continues to expand and grow.”