Sitecore’s Web CMS Now Integrates with Telligent Community ™

Published 19th November 2009

Users Can Leverage Web Content to Build Engaging Online Communities

San Francisco, USA & London, UK, November 10th 2009 – Sitecore, the leading provider of .NET Web Content Management System (CMS) software, today announced that its Web CMS solution can be integrated with Telligent Community ™. Telligent, a leader in community, collaboration and social analytics software, allows organisations to create interactive communities to listen to and engage internal and external audiences.

Telligent Community enables customers to build online social networking platforms where users can blog, share photos and create groups and forums – for improved online engagement and collaboration. Combining these solutions gives organisations the ability to harness all of their rich, community based content within the rest of their Web properties, quickly and easily, while significantly enhancing their site visitors’ experience.

“Through this integration with Sitecore, we will enhance the way Telligent Community enables organisations to interact with their customers.” said Patrick Brandt, Telligent CEO. “We look forward to strengthening our relationship with Sitecore and continuing to offer organisations a secure, comprehensive Web solution.”

Telligent Community helps users create channels for direct customer engagement, build brand awareness and loyalty, increase market share and improve customer support. The goal of the Sitecore integration package is to provide seamless, centralised security handling and the ability to interchange the content between Sitecore and Telligent Community solutions. With the security integration providing single sign-on functionality, the user signs into the Sitecore CMS and is simultaneously signed into Telligent Community. The user experiences a fully transparent Web solution. The security integration also simplifies the user creation, so users only need to be created in Sitecore CMS and are automatically transferred to Telligent Community upon first login.

“From the technical perspective it’s a great match, since Sitecore and Telligent Community are based on Microsoft .NET technology and both offer flexible integration with extensive APIs and customisation options,” said Darren Guarnaccia, VP Product Marketing, Sitecore. “Creating more channels for customer engagement is the natural evolution of CMS software. We have already seen results from a number of projects, where customers have reported a significant increase in site traffic, improved SEO and higher lead conversion rates.”

The content sharing features provide the ability to mix social media applications and Web content seamlessly within a website, giving users a naturally combined experience of both types of content. The integration module supports content repurposing for Telligent Community forums, blogs and media galleries as well membership information. Social content can either be reused directly or it can be filtered based on the current user’s rights and group memberships.

About Telligent

Telligent is an enterprise collaboration and community software company. The company’s fully integrated platform and portfolio of applications transform how organisations listen to, engage and measure interaction with customers, partners and employees. Telligent powers collaboration for many of the world’s largest brands, including Dell, Microsoft, Electronic Arts and Reader’s Digest. For more information, visit www.telligent.com.

About Sitecore

Sitecore’s Web Content Management System (CMS) and portal software solutions enable companies to deliver compelling web experiences. Sitecore’s award-winning CMS software makes it easy for businesses to create and keep up-to-date dynamic, full featured websites of all types. Sitecore’s industry leading flexibility and scalability allows companies to better leverage their content to improve customer experience and drive business growth.

Thousands of public and private organisations, including national governments FTSE 100 and Fortune 500 companies utilise Sitecore solutions for their websites. These organisations have created and now manage more than 22,000 dynamic websites with Sitecore including Microsoft, Lloyds of London, Universal Music, Sara Lee, Siemens, Experian, WebTrends, Manchester United, Conservative Party, Manchester City and Bristol International Airport.
For further information please contact:

Paul Shlackman, BondPR
T: +44 1628 560161
paul@bondpr.com