Choice Logistics Contributes to Interlog’s First Ever Mission-Critical Service Parts Logistics Track

Published 18th May 2009

NEW YORK – May 5, 2009 - Choice Logistics, the global specialist in outsourced mission-critical service parts logistics services, will participate in Interlog Summer’s Mission-Critical Track, Tuesday, June 16 beginning at 1:50 p.m. in San Diego, marking the first time the topic has been a featured theme at the event. Interlog, produced by Worldwide Business Research, is exclusively focused on aftermarket product support and service parts logistics.

Choice’s executive vice president of global operations, Gary Weiss, will chair the track and moderate a panel entitled “Leveraging Partners’ Systems, Tools and Capabilities to Optimize Your Customer Experience Globally.” This discussion will feature savvy service operation professionals who will articulate how manufacturers and service providers can benefit from outsourced partnerships (participants listed below).

“Mission-critical logistics is one of the most important topics in the services parts industry today,” said Michael Katz, CEO, Choice Logistics. “As reliance on repair and maintenance increases with tightening corporate budgets, so does the emphasis on a stable supply chain to have the right part, in the right place, at the right time, to meet aggressive SLAs. We believe this track will impart powerful insight to help attendees improve their service offerings, strengthen client retention and increase market share.”

The informative curriculum will dissect the unique challenges presented by same-day parts availability, which often requires global delivery within strict time parameters of two- to four-hours. Supply chain and client service experts from industry leading companies will lend their wisdom and expertise to the highly detailed program. Topics and participants include:

SESSIONS:

• Global Consistency: Operating Globally, Thinking Locally
Nigel Weston, VP, Supply Chain Management
Elekta

• The Importance of Providing Exceptional Customer Service in Today’s Economy
Dick Zarski, VP Manufacturing, Supply Chain & Logistics
Fujitsu

• Optimizing Vendor Relationships and Expertise for Global Success
Grant Gordon, SVP Global Service & Support
Blue Coat Systems

PANEL:

• Leveraging Partners’ Systems, Tools and Capabilities to Optimize Your Customer Experience, Globally

Moderator:
Gary Weiss, EVP Global Operations
Choice Logistics

Panelists:
Darren Archbold, VP, Customer Support & Services
OCCAM Networks

J. Michael Heldebrand, Senior Manager, Customs & International Trade
Ernst & Young

Rick Cameron, VP & GM, Customer Support Services
GlassHouse

Paul Toms, Logistics Manager
Elekta

About Interlog Summer
Interlog is the only conference focused specifically on spare parts and the service supply chain, with presentations relevant to day-to-day operations. The event boasts more OEM speakers (31+) than any conference of its kind, who will share strategies to survive the economic downturn. Cross-industry examples for fresh ideas will be delivered through variety of sessions and interactive roundtables. To register with Choice Logistics’ 25% discount call 888-482-6012 or register online at www.InterlogSummer.com. Mention booking code 10866.003XZ954.

About Choice Logistics
Choice Logistics provides outsourced service parts logistics services to meet the unique challenges of mission-critical, global service organizations. More than 400 strategic stocking locations (SSLs) around the world provide 24/7 same-day solutions and strategic inventory management. Choice’s focused insight helps leading companies and provides them with a competitive advantage. Avaya, Cisco, Dell, EMC, Fujitsu, Hitachi Data Systems and others have selected Choice as their preferred global provider of outsourced logistics. To learn more about Choice Logistics, visit www.choicelogistics.com; call (800) 593-2108, or e-mail info@choicelogistics.com.