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Viaccess introduces 24/7 local support in India
Published 30th March 2009
Viaccess, a France Telecom company, leader in conditional access and content protection, announces today the availability of its new 24/7 offer for maintenance and assistance for the Indian market. Since January 2009, several customers are already using the 24/7 emergency support from Viaccess. This 24/7 product support is available in different languages including Hindi by phone or email to shorten downtime regardless of the location of the customer.
Viaccess products have already been selected by several key players in India for their quality, level of security and ease of deployment as Viaccess teams are deeply involved in the customer relationship and management. Viaccess has established a local presence in India since 2007 to come closer to its clients, prospects and partners and this partnership reinforces the presence of Viaccess in India.
Mr François Moreau de Saint-Martin, Viaccess CEO, comments: “For most of our customers, reliability and quality of the service delivered are crucial. Our goal is simple: to ensure that our customers' systems remain operational at all times. This is achieved by offering customised maintenance solutions 24hrs a day, 7 days a week, 365 days a year. Our 24/7 service in India proves that we have found a winning formula from small to large companies.”
About Viaccess:
Viaccess S.A. delivers solutions for digital pay television and secured content distribution. Its mission is the development, production and marketing of Conditional Access and DRM-based systems for all types of contents and services, for every kind of broadcast (satellite, cable, terrestrial, MMDS) and broadband networks, fixed (DSL) and mobile. Viaccess has been successfully deployed in 30 countries world-wide, on more than 80 digital platforms including multi-channel providers and digital content distributors. Viaccess is one of the leading IPTV protection companies (MRG IPTV Market Leader Report, March 2008). For more information : www.viaccess.com