Telus Chooses BRIX Networks' Converged IP Service Assurance Solutions

Published 26th June 2007

Leading Canadian Telecommunications Company Deploys Brix System To Measure and Verify Quality of Inter-carrier VoIP Peering Relationships...

CHELMSFORD, Mass. 26 June 2007- Brix Networks, a global provider of converged service assurance solutions, today announced that TELUS, one of Canada’s foremost telecommunications companies, will extend the Brix System family of hardware and software products currently deployed to help measure and verify the quality of TELUS’ Voice over Internet Protocol (VoIP) services.

TELUS relies on Brix offerings as its IP service level monitoring system, and is using the Brix System to conduct both active (on-demand) and passive (live) call monitoring in order to analyse the signaling and media across its backbone network, giving the company a cost-effective, end-to-end service assurance solution.

“Brix offers versatile converged service assurance solutions that provide us with invaluable performance visibility across peering networks, which lets us rapidly resolve service-impacting issues and helps us verify our service performance with partners,” said TELUS chief technology officer Ibrahim Gedeon. “The company’s solutions allow us to decouple service quality from network elements and manage service quality from a customer’s perspective.”

According to Gedeon, the Brix System is integrated into TELUS’ operational support system (OSS) in order to provide a transitional road map from legacy back office support to IP-based service assurance solutions based on open standards.

With service quality requirements heightened by subscriber expectations, providers increasingly are looking to implement automated, proactive performance management solutions that continuously verify service levels across networks. Partnered service providers need performance visibility across network domains because the nature of IP applications and services requires end-to-end monitoring to ensure the quality and success of these services.

“The ultimate goal of monitoring inter-carrier VoIP peering is to provide a secure, controlled means of exchanging performance metrics between partners,” noted Kaynam Hedayat, CTO, and vice president, engineering, at Brix Networks. “Effective, well-managed peering arrangements improve partner relationships, aid in verifying that service levels are being met, and provide much needed network segmentation that permits faster troubleshooting of network problems and offers greater visibility into performance issues.”