Stoke-on-Trent City Council Connects The Community With ntl:Telewest Business

Published 7th June 2007

· ntl:Telewest Business facilitates hotdesking for Council employees
· New network ensures faster access to information

ntl:Telewest Business, the supplier of communications services to the public and private sectors, has announced today that it has joined forces with Stoke-on-Trent City Council to connect Council offices, education sites, libraries and residential homes across the area.

Stoke-on-Trent City Council provides a range of services to care for and protect the city’s 240,000 inhabitants. These services range from the education and training of children, young people and adults to managing over 20,000 homes with more than 1,700 new tenancies created every year.

With the installation of ntl:Telewest Business’ converged network, staff working in 90 offices across Stoke-on-Trent, including the three main Council offices (Civic Centre, Swan House and Swift House), education centres, libraries and housing offices, can now benefit from a faster and secure network that will enable hotdesking across office locations. With this increased flexibility and faster access to information, Council staff can work more efficiently and effectively, resulting in a higher level of customer service for the community.

“Stoke-on-Trent is a city that is changing rapidly and the Council felt it was time to put in place a modern converged network that could keep up-to-speed with the digital age,” said Neil Mason, Network Services Manager, Stoke-on-Trent City Council. “ntl:Telewest Business offered us the whole package: the high standard of technical support we required, a vast amount of experience working with local authorities and an extremely cost effective solution. The company’s offering has enabled our staff to hotdesk and, looking ahead, the network will facilitate homeworking.”

“Stoke-on-Trent City Council is an example of a local authority that has recognised the need for faster networks that will bring communities closer,” said Christopher Small, Director for Public Sector, ntl:Telewest Business. ”By ensuring that Council offices, libraries and residential homes are linked with a high-speed network, staff now have faster access to information and can provide the community with the highest level of service. Stoke-on-Trent City Council has set an example for other local authorities,” he continued.

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